Dina Kaur Chawla

UX Designer | Seattle, Wa
dinachawla.com | dinakc@uw.edu | www.linkedin.com/in/dinachawla

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Education
University of Washington (2024-2026)

MS in Human Centered Design and Engineering.

University of Nottingham (2020-2021)

MSc in Computational Neuroscience, Cognition and AI

University of Leicester (2017-2020)

BSc in Psychology with Cognitive Neuroscience

Skills

UX skills: User Research, Information Architecture, Wireframing, Prototyping, Visual Communication, Interaction Design and Usability Testing

Other skills: Video Prototyping, Coding (Python) and Business Acumen

Tools

Design tools: Figma, Sketch, Procreate, Webflow, Miro

Research tools: User Testing, HotJar, Google Surveys

Coursework

Interaction Design, Qualitative Research Methods, Quantitative Research Methods, Video Prototyping, Design Theoretical Foundations, Usability Studies, Human Centered Venture, Computational Concepts.

Articles

Coming Soon: Fighting Breast Cancer with Machine Learning

Coming Soon: When Timing Gets Noisy: How Recurrent Neural Networks Reveal the Tug-of-War Inside Working Memory

Summary

I am a Master’s student in Human-Centered Design & Engineering at the University of Washington, passionate about creating intuitive, accessible, and data-driven user experiences. With a background in neuroscience, cognition, and AI, I thrive at the intersection of human behavior and technology, using research, design, and usability testing to craft meaningful solutions. I am especially interested in designing for inclusivity, improving digital accessibility, and leveraging AI to enhance user experiences in impactful ways.

Experiences
UW MSTI - Course Assistant (Design Thinking & Research)Sept 2024 - Current
  • Assisted in facilitating weekly drop-in workshop sessions for graduate students, enabling students to apply design thinking frameworks effectively to improve learning experience through feedback.
  • Co-developed course materials and facilitated hands-on activities, creating understanding of design thinking concepts like empathy mapping and rapid prototyping, resulting in a more interactive and creative learning environment.
Washington 211 - Student Usability Analyst Jan - Mar 2025
  • Enhanced the usability of Washington 211’s resource locator by conducting usability testing, improving findability and efficiency in accessing essential services.
  • Identified and prioritised key usability issues by analysing participant interactions and pain points, leading to actionable recommendations aimed at reducing user frustration and reliance on call centers
  • Streamlined the navigation flow from the landing page by testing and refining the user journey, ensuring a more accessible and intuitive experience for users with cognitive challenges.
SureCare - User Experience DesignerJan 2023- Aug 2024
  • Skilled in empathy drivenUX research methodologies, such as interviews, surveys and, while collaborating with data analysts to inform service user feedback and enhance overall experience.
  • Proficient in understanding the needs of carers and service users through research, identifying pain points and opportunities, and designing effective solutions to improve onboarding processes.
ThinkThrough - Design ResearcherDec 2022 - Mar 2023
  • Analysed user research to identify needs, pain points, and improvement opportunities through interviews and feedback data, synthesising findings into actionable insights.
  • Led the creation of user personas, journey maps and empathy maps based on qualitative and quantitative research by synthesising data, developing user profiles, and presenting results to stakeholders.
  • Applied a human-centred design approach to iteratively refine user experience, utilising insights from interviews and surveys to inform prototyping, testing, and iterative design processes.
UntappedAI- AI Strategist & ResearcherDec 2022 - Mar 2023
  • Strategically guided the implementation of NLP algorithms for sentiment analysis by collaborating with engineers and UX designers ensuring alignment with organizational goals.
  • Integrated psychological research insights to refine NLP approaches, ensuring validation compliance and translating complex concepts into actionable strategies for stakeholders.
  • Contributed to enhance sentiment analysis features by leveraging user research insights to align system feasibility with user needs while collaborating across diverse teams.